Old Football Programmes

Frequently Asked Questions

Are There Any Changes To My Order/s Over The Christmas Period ?

As we understand that people get nervous and worried about Xmas shopping and whether they will recieve there item/s on time and we get that at Old Football Programmes so from (1st December to 24th December) we are making more visits to our Warehouse than our normal quota to speed up order process, although we stick to our normal obigations as per T&C`s as decent people, please don`t be surprised if you can receive your order more quickly (subject to picking) we also will be doing our own style of "Click & Collect" where if you put our address in the delivery address, you be able to pick up your order/s which I will drop down to your car/mode of transport and can be arranged by text/email/phone (1-2 days notice required not including day of order), you can also pay cash/cheque on the day or by normal checkout process including PayPal, our address is on the website but I also put it here to help folks (Flat 2) 26 Marine Parade, Worthing, West Sussex, BN11 3PT and you can contact us on (01903) 609511 or 07776-142567 to arrange pickup time (9.30am - 8pm) and of course you will save on P&P if you coming to Worthing and also gives you a reason to visit the Seaside Town.

Regarding the Xmas period (25/12/2024 to 31/12/2024) this year we will of course be having family time so don`t expect too much until the new year please folks in this period being this is a family business.

 (27/11/2024) 

Opening Hours ?

We try to be flexable as we can so please try to call in the hours provided:-

 

Monday:-        12pm-4pm (Selling Collections)

Monday           10.30am-6.30pm (Ordering/Order Issues)

Tuesday:-         12pm-4pm (Selling Collections)

Tuesday           10.30am-6.30pm (Ordering/Order Issues)

Wednesday:-   12pm - 4pm (Selling Collections)

Wednesday     10.30am-6.30pm (Ordering/Order Issues)

Thursday:-      12pm - 4pm (Selling Collections)

Thursday         10.30am-18.30pm (Ordering/Order Issues)

Friday:-             12pm - 4pm (Selling Collections)

Friday              10.30am-18.30pm (Ordering/Order Issues)

Saturday:-       (Closed) (Selling Collections)

                         11am-14.00pm (Ordering/Order Issues)

Sunday            (Closed)

(Please Note you can call us on:- (01903) 609511 or Text/Call: 07776-142567 or we can arrange to call you back where possible at a specific time in opening hours above but maybe able to finer tune to suit your needs. (04/11/2023)

(Please Note the hours that the phones will be manned as other times we are processes orders/new stock so won`t be able to discuss buying collections)

 

DO YOU HAVE A RUFF GUIDE TO WHAT MY PROGRAMME/S ARE WORTH IN VARIOUS YEARS ?

PRE-1940`s (MORE SPECIALIST PRICE REQUIRED)

(1940-1949) - (MORE SPECIALIST PRICING REQUIRED)

(1950-1955) - £2.50+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(1955-1960) -  £1.00+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(1961-1965) - 45p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(1966-1970) - 40p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(1971-1975) - 30p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(1976-1980) - 25p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(1981-1985) - 25p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(1985-1990) - 25p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(1991-1995) - 25p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(1996-2000) - 30p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(2000-2005) - 35p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(2006-2010) - 35p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(2011-2015) - 35p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(2016-2020) - 40p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(2021-2024) - 50p+ (We Can Give Much More But All Dependent On Condition, We At Old Football Programmes Try To Give The Best Price On The Market)

(Please also bear in mind the prices above is for a single programme and if bought in bulk the price offered will be less, should you have any Finals/Semi Finals/Friendlies or other rare matches for a more bespoked price please email us the list)

The Above is only a ruff guide and should not be taken as actual but is based on standard team/s programmes and that the programmes are also in GOOD/VERY GOOD CONDITION & free of RUST/MARKS/WRITING/CREASES/FOLDS or the value will be less of course than the min stated price also high volume of programmes produced on the day of the match or high attendances can also effect the prices above, there will of course be reason/s why a certain programme/s for a Team/s or Season/s or Matches will fetch more money than stated prices above and we will be paying that higher prices than the stated upper price but sellers must understand most programmes are what we class as run of the mill and will sit in our Warehouse for many months if not years and the cost are now incredible high with Brexit/Inflation and with limited space we simply can`t pay massive prices to store in some cases customers junk now as they can`t afford the space/storage themselves and we have to factor all of this into our costs now, also we have to pay staff to list the individual programmes and this takes considerable time and effort so our selling prices front end reflect storage costs in there thousands and also man hours to process collection/s and of course the order process should they indeed sell.  If after reading this you have any further question/s or believe you have some programmes or an programme that you feel is worth more then please email me on oldfootballprogrammes@gmail.com and why it is important to accurately describe the collection you have beforehand so we can have a better understanding of what you may have to sell, please also note our Telephone Number (01903) 609511 or 07776-142567 for further assitance.  Should you disagree for any reason that you feel the prices above are not fair then maybe we are not the ones to buy your collection as we feel we one of the fairest payers on the internet but feel free to justfy why you collection is worth more, please also note some Semi Finals/Finals & Some Internationals/Friendlies will be worth more than the above prices in some cases and worth noting as well and we have a special pricing tool to help us price your programme/s up as well. (23/03/2024)

 (PLEASE NOTE:- BEAR IN MIND PRICES INCLUDE POSTING OF THE ITEMS TO US WHICH IS AT OUR COST) Also price above are based on Main Football Teams and some other Teams do to demand will be more or less value in £`s and overall amount offered will be reduced on overall qty`s due to the time taken to process your collection, above prices are also a ruff guide and not actual and if we require a in favour team/or have a need for your collection be prepared to pay more than the above estimates !

 

What Does My Postage & Packing Charge Include In My Order ?

We at Old Football Programmes try to get the balance between price and quality and this new move has also been customer led.  We wrap all our items in the best quality bubble wrap and place into a strong hard backed envelope or box and now all your item/s ordered will now be tracked and a dispatch notice with a tracking number will be sent as a notification so your item/s can be tracked to your doorstep for added peace of mind.  We don't cut corners because some of theses items are one offs and also rare so by ensuring your item is wrapped and protected well we go that extra mile ensure the item arrives in the same condition that it has left us premises. (20/11/2024).

How Does My Subs Work ?

We at Old Football Programmes supplied (Home & Away) Subs for League Played Matches for over 14 years now and after the matched when the programme arrives to us we will send the programme straight out to you, we try to ensure that the programmes are in a great condition before they leave us and also with the peace of mind they are wrapped in Bubble Wrap & Hard Backed Envelope for safe delivery and are then sent (UK Only) Tracked for that peace of mind as our clients demand this service forwhich we have provide on all orders since 2003 when we first estabished as a Business, we at Old Football Programmes don`t make out we are the cheapest in the country but our ever expanding client list speaks for itself and our clients are happy to pay that little extra to get that care and attention and peace of mind they require, we also provide a add on service for all Cup Games (on request at extra cost) so please email/phone if required.  you also have a dedicated phone line which is manned most days (01903) 609511 or has a answer machine which we respond to all customers order enquiries for that peace of mind service, our business is built on that customer/s are not a number they are valued customers and all my customers are welcolme to chat at anytime about life or there team as they already done for years now.   Please note for whatever reason all programmes that are not played or produced are also refunded at the end of the season to the Value of £10.00 per game, the great thing is that when you are busy or working you have that peace of mind your programme is on the way to you and takes that hassle of searching all the time and wondering can I get it or not, so why not take that pressure off and give our service a try. (29/06/2023)

I'VE SEEN SHORT CODES ON SOME OF THE PRODUCTS - WHAT DO THEY MEAN?

As you navigate through the site, you will come across the following codes:

These indicate the type of product you are viewing.

(P) = Programme
(T) = Ticket
(M) = Other Memorabilia.

These indicate the weight code of the programmes.

(Lht) = Light programme
(Med) = Medium programme
(Hvy) = Heavy programme

This is to ensure you only pay the correct amount for the postage.

OTHER CODES

ARW = Age Related Wear
BC = Back Cover

CR`s = Crease/s

FC = Front Cover

FLD = Fold

GR = Grubby

GRBC = Grubby Back Cover

GRFC = Grubby Front Cover

GRIP = Grubby In Programme

HFLD = Heavy Fold

LRGTRBC = Large Tear Back Cover

LRGTRFC = Large Tear Front Cover

LRGTRIP = Large Tear In Programme

LP`s = Loose Page/s

SLGRBC = Slight Grubby Back Cover

SLGRFC = Slight Grubby Front Cover

SLGRIP = Slight Grubby In Programme

MK(S) = Marked or Marks

MOB: Mark On Back

MOF = Marks On Front

MIP = Mark`s In Programme

NOF = Name On Front

PH = Punched Holes

SC = Score Added

SCBC = Score Back Cover

SCFC = Score Front Cover

SCIP = Score In Programme

SLRS = Slight Rusty Staple

RS = Rusty Staples

SELL = Sellotape

SELLIP = Sellotape In Programme

SL = Slight

SLCR = Slight crease

SLCRBC = Slight crease`s Back Cover

SLCR = Slight crease`s Front Cover

SLCRIP = Slight crease In Programme

SLFLD = Slight Fold

SLGR = Slight Grubby

SLGRBC = Slight Grubby Back Cover

SLGRFC = Slight Grubby Front Cover

SLGRIP = Slight Grubby In Programme

SLTR = Slight Tear

SLTRBC = Slight Tear Back Cover

SLTRFC = Slight Tear Front Cover

SLTRIP = Slight Tear In Programme

TC`s = Team Changes

TCIP = Team Change`s In Programme

WIP =  Writing In Programme

(05/06/2024)

 

HOW DO I KNOW THE ITEM/(S) HAVE BEEN SENT?

When your order is dispatch you will received a dispatch notification with a tracking number on it for your tracked order which will be emailed to you, your order once process will be tried to be dispatched within 1-3 working days (does not include the day of the order or Weekends).

(04/10/2024)

WHAT METHODS OF PAYMENTS CAN I USE?

On Old Football Programmes website you can use Visa Debit/Mastercard/Amex And Pay Pal. These options cover most bases but you can also select other payment method e.g. by Email Button and then you can send a cheque or cash but we recommend to send it registered mail for added protection. (21/06/2023)

WHEN I PLACE AN ORDER/(S) HOW LONG WILL MY ORDER/(S) TAKE TO ARRIVE?

All orders once processed ASP ready to be picked within 1-3 (Working) days (Mon-Fri) this does not include (Weekends/Bank Hols or the day of the order) your item will be sent out on tracked delivery for peace of mind (Please note all orders abroad are sent normal standard post and that Signed For & Tracked service is avalible in the shopping cart process should you the customer requre the service) we suggest general rule of thumb and not including weekends/bank hols is 2-3 working days after you receive the dispatch notice from us will be a good guide but could be quicker of course, we like to point out there is other option available for a faster service but (this is not next day service) and if it is a late shopping idea it always best to call/email us and we can give you a more exact despatch time. (20/11/2024)

What Happens If I Placed An Order For A Programme In Stock But I Am Waitng For Another Pre-Orders Game/s I Have Also Purchased ?

Due to Old Football Programmes now sending all orders tracked which is at the benefit of customer/s of course and at respect of most of my customers, we cannot send items in single order/s now, so if you also bought another current season items (PRE-ORDER yet to be played) with your order that contains a played programme, we now therefore sending all programmes in one package from now onwards, this is due to cost of sending item/s tracked and also most of the postage charge is leverage on the 1st programme purchased and this way we have been able to reduce the following item purchased charges by a considerable amount, therefore all programmes will be sent in one package from now onwards (04/10/2024).

What Happens If We Cannot Find Your Purchased Order Item/s IN Our Warehouse?

Due to having nearly 400,000 programmes in our Warehouse it sometimes occasionally happens we cannot locate the programme/s you had purchased and if we cannot after repeated attempts find them we will try to locate a replacement identicle or near to the item you have ordered or offer a partual/full refund on the item/s we cannot provide for whatever reason. (20/11/2024)

I'VE SEEN THE PROGRAMME CHEAPER ON ANOTHER WEBSITE?

Well we at Old Football Programmes pride ourselves on being fairly well priced in the market and try to only sell only the best quality programmes according to rarity and we also use a computer programme to calculate our current market prices but because we go the extra mile on displaying our item`s correctly, it is hard to compete with a dealer/s who don`t make the effort in packing their items properly or even not interested in their carbon own carbon footprint on this planet,  however please phone us up or email us and we will always look at price matching, providing the correct examples details and conditions are provided, but we reserve the right to refuse (21/06/2023)

WHAT IF OUR GOODS GO MISSING IN THE POST WILL I BE PROTECTED?

We At Old Football Programmes take missing goods seriously and although very rare because we always take proof of posting on all goods dispatched or tracking numbers on paid services we will carry out an investigation into your lost order, we also take insurance incase item`s does go missing which means you as a customer are protected and replacements can be sent once a reasonable period of time has been given for the goods to arrive, but in event fraud and someone signing for the goods and the customer claiming they haven't received the goods we will always involve the Police as this is a fraud matter but under the consumer goods act protection is provided and once the matter has been cleared up satisfactory a replacement will then be sent or money refunded but we will always prosecute on deliberate fraud and only happened once since 2003 and we always make checks if we think an order is suspicions. (07/03/2023)

CAN YOU TAKE THE HASSLE OUT OF ME SELLING MY COLLECTION AND SELL IT FOR ME PLEASE?

Yes we can as we been trading over 20 years now we are finding many people just want shot of the collection as it simply taking up too much space, we can do this in several ways and of course the first way is simply to give you a selling price we would pay and that is it or we take your collection by hand/courier and sell it from our website or any other means and just take a flat 15% commision charge after all costs/fees if we use a Auction Site as customers may prefer a quick sale.  So wht we do is give you a approx value of worth for your collection and on receipt of the collection we will send by Bacs/Cheque/Pay Pal/Cash (your choice of payment) a anitual holding % payment for the overall value of collection and should we have any unsold item/s we can discuss a final fee or return the goods to you for your desposal at anytime of yours or our chosing. (07/03/2023)

I DON`T WANT TO REALLY SELL MY ITEM/S I JUST WANT TO KNOW WHAT MY ITEM/S ARE WORTH AT THIS MOMENT IN TIME?

What we are in the process of setting up a valuation service that gives you an online/post valuation in a form of a certificate which will be a paid for service for which we will soon be outlining the service and fees so watch this space.  (07/03/2023)

WHY BOTHER TO PAY FOR A VALUATION SERVICE WHEN I CAN JUST LOOK ON EBAY OR TALK TO OTHER DEALER/S?

 This is a good question because our specially designed programme looks at current market price/s as is does not just take the highest or lowest price out there in the market, it looks at the whole broad spetrum of prices so the price we offer is the true balanced market price, there is a major point to remember when selling that is, some dealers who you contact look to make high margin of profit on your collection, we have been out to a customers before and we offered double or more for their collection even though the customers expectations were less.   we are a family business and care about people. Many who contact us are elderly or someone who has lost there loved one and we need to do our best for them.  Nothing of course is stopping you from just going to other dealer/s, auction houses or online auction site and yes on certain product some dealer/s will pay more for a specific product of they want it but what we offer is a balanced broad spectrum of valuation which is the current market value so if someones offers you more than old football programmes, that is great but it will be above the current market prices as we have invested in the technology to search this information out but you must also consider the dealer/s mark ups. (07/03/2023)

HOW LONG IS THE VALUATION CERTIFICATE VALID FOR?

Because price/s move all the time in the market place we offer a 12 month guarantee from the  date on the certificate that your item/s are purchased 15% below market value, if you choose not to sell them straight away, you are under obligation to sell anything as you have upto 52 weeks to decide after the valuation date which gives you peace of mind. (07/03/2023)

 

 

I HAD A VALUATION FOR MY COLLECTION HOW DO I GO ABOUT SELLING THE ITEM/S OR COLLECTION TO YOU?

This we feel is the sensible way to go in these current market conditions as it locks in the valuation for your item/s for a small fee and we will offer you 15% under the valuation fee quoted to you and you will also recieved an online/postal certificate depending on the service paid for which will show your item/s worth and you can store the document/s away for safe keeping until you decide what you want to do with your collection and if you do decide to sell it, then the same rules apply regarding payment time and sending the item/s to us as normal.  (07/03/2023)

WHAT IF YOU ARE UNABLE TO VALUED ITEM/S?

 If this is the case we will offer you full or partial refund depending on the number of item/s that we could not value, our database is constantly growing daily.  (07/03/2023)

AFTER I SOLD MY COLLECTION I HAD VALUED CAN YOU SELL IT HIGHER THAN YOU VALUED IT?

Of course we can as we reserve the right to sell your programme/s for above the current market value rather than the valuation tool. (07/03/2023)

 

I`M NOT INTERESTED IN A VALUATION HOW DO I GO ABOUT SELLING MY FOOTBALL COLLECTION?

From time to time a people for whatever reasons decide to sell there memorabilia collection and are not sure what to do, well at old football programmes this is where our team is ready to step in and help you but firstly you need to email or call us to give us a basic breakdown of your football collection below:-

1. What years are the programmes & ticket and other memorabilia collection from?

2. What teams are featured in the collection?

3. Are there any internationals/semi finals/finals/foreign programmes?

4. How many programmes do you have?

5. What is your expectation in value for your memorabilia collection?

(Now i know this sounds a little silly but we have been trading since 2003 and we get so many people wanting to sell there memorabilia collections everyday that if we investigated every collection 

we would never sell anything from our website so we need to focus our attention on the genuine sellers please, customers need to be aware we use a special programme designed over years to price your collection so we sell at a competitive price on our website and buy at a competitive price)

6. What is the condition of your memorabilia collection?

(It is important you give us the all the correct information because when it come to viewing the collection it will be based on your estimated condition).  (07/03/2023)

SURELY I`M BETTER OFF SELLING ON EBAY/OTHER AUCTION SITES OR AUCTION HOUSE THAN YOU?

Well because we have been trading since 2003/over 20 years we are in a position to advise you on your collections better than most people in the market and auction houses and even tho there are traders out there who have been trading longer than us, mostly only specialise of specific team and years and they not match the investment we have made in the technology to offer you the best prices according to current market values by our specially designed programme. Where a auction house mainly has specialist/s who have a limited knowledge on broad range of products you are selling. If you do sell your item/s through a auction/s or auction sites you will pay high fees with no guarantees that your item is going to sell because if there are no buyer/s at the time of selling could lose a lot of potential money so you will hit both ways.  we at Old Football Programmes give you a fair buying price according to current market conditions for your product/s so selling to us cuts our the worry and also the buying and selling costs that is occurred threw Auction houses and sites. (07/03/2023)

 

WE HAVE AGREED A PRICE FOR MY COLLECTION WHAT DO I DO NOW?

Having agreed on a price we now need to get your collections to us for a inspection to make sure that the condition is as stated before payment can be made and if on the odd occasion a client has missed item/s of value then we will raise our offer to the customer because we believe in fair trade and want sellers to be happy whuch can be done in several ways below:-

1. You can of course send your collection to us yourself and we will reimburse your sending costs and on the completion of inspection

 and postage costs will be added to the offer for the collection (But please be aware on the odd occasion this will already be included in the price for your collection and the customer will be informed before dispatching the item/s to us if this is the case).

2. We can send a courier to you to pick the goods up or because we all live busy lives and do not have the time to sit in and wait for courier we can email you a pre-paid label to stick on your box/s and drop off your items to a Hermes/UPS dropoff point (90% of the population live within 2 miles of a dropoff point and we will give you the shop/business address to drop your parcel/s off to.

3. We can of course visit you but we are business based in West Sussex and in some cases it make sense to send it as a Parcel/Courier service. (07/03/2023)

 

I`M SCARED OF SENDING MY MEMORABILIA COLLECTION AS THE VALUE IS VERY HIGH AND I`M NOT SURE ABOUT DOING THIS?

Now let be truthfull there are websites not just in the football industry that prey on the expectation of people by offering them unrealistic prices duping the customer into thinking they are getting a massive deal, only to find once the goods have been sent the comunications stop and no payment is sent and an example of this and it was heavily publisised in the media was the scrap gold market there is a famous saying "if it is too true to be good then it is", We have been trading since 2003 and only offer what we feel is a fair market price and yes we have to make a profit too so we don`t give you a inflated price just to steal your goods and to prove that we are in the process of joining a safe site certification for peace of mind for you the customer so rest assured we will look after you as our reputation rests on it. (07/03/2023)

 

HOW DO I KNOW YOU RECEIVED MY COLLECTION OK?

We do this with all collection/s sent to us we ask that all item/s are sent tracked and signed for so the customer has peace of mind the goods are safe in transit and arrive safely to Old Football Programmes and you the customer can see proof of delivery for added peace of mind. (07/03/2023)

HOW LONG FROM RECEIPT OF SENT GOODS DO WE RECEIVE PAYMENT?

 At old footballprogrammes we try to do a quick turn round as possible this is good for us as we can get on wiith selling the products and good for you the customer as you get paid of course, so we try to make sure the customer recieve the fund within 7 days by cheque or even quicker by pay pal but it will of course depend on inspection of the goods on arrival and everything is in order to proceed to payment stage. (07/03/2023)

WE AGREED A PRICE AND I SENT THE COLLECTION BUT WAS LOST IN TRANSIT TO YOU AM I OUT OF POCKET?

Now we are not going to lie to you and say a parcel has never gone missing in transit to us, but the only time this has happened is when we purchased programmes from a football stadium for the value of £500 and i'm happy to say we received full compensation for this from the courier firm , but we are glad to say we have never had a memorabilia collection of missing in the 20 years of trading for which a customer has sent to us via the postal system, so if you want peace of mind, there you have it, of course ther is always a first time for everything and if this happens then we will put in claim and seek full value for your collection and we also have a legal team which we can call on as well and also in some cases depending on value of your collection we will choose to settle with you to save time and pursue the courier firm in question so whatever happens we are on your side and will do do our best but we cannot guarantee 100% that we will give you full value for your collection if it gets lost as it is down to the insurance firm we pay the fees to refund the lossel, but no collection upto now has gone missing, we can say you are on a fairy safe ground here that  everything will be ok. (07/03/2023)


 

 

DO YOU SEND OUT A MONTHLY CATALOGUE?

The simple answer is no, we try to do our part for the Eco Systems and if you keep pumping out catalogue every month that a lot of trees so we have sent the printing option to print out what you need so if you want the whole stock printout you can or just a couple of items you can as well and it saves on ink too. (07/03/2023)

HOW CAN I SEARCH FOR ITEM(S)?

We at Old Football Programmes have tried to cater for all tastes so there are many ways of searching so try a few out and find the best that suits you.

Option 1: You can search your item by selecting the Home or Away Team or both, this is mainly for if you are searching for a specific Programme then this is a very good option for example if you select a home team only Arsenal and press the spy glass it will bring up @37 Pages and then you can either click through the pages and select the amount of items you want displayed on the screen upto 144 items or you can select other options on the left hand side by seasons the choice is yours.

Option 2: You can just type the item you are searching for in the search box under the home and away search box and press the spy glass and this will bring up all the items up for the keywords you put in the search box.

Option 3:  You Can Select a Green Tab for the item you are looking for and then the Sub category required and then you can scroll through the pages accordingly and set the page display to your preference.

Option 4: At the bottom of the website you have various other sections which is called products and popular programmes and you can select one of these options and then have the option of selecting seasons. (07/03/2023)

IS THE WEBSITE SECURE FOR MAKING MY CREDIT CARD PAYMENT?

Yes it is because we use a secure portal that offers the best encryption on the market so no worries about fraud. (07/03/2023)

ARE ALL YOUR CONTACT DETAILS ON THE WEBSITE?

We at Old Football Programmes pride ourselves on the fact that we have a dedicated Customer Care Line:- (01903) 609511 and also Email:- oldfootballprogrammes@gmail.com and Mobile:- (07776) 142567 for additional support and address details:- (Flat 2) 26 Marine Parade, Worthing, West Sussex, BN11 3PT (Currenty been here for 19 years) is displayed clearly so the customer has reassurance from start to finish. (07/03/2023)

HOW DO I KNOW YOU ARE REAL COMPANY AND NOT A FRAUDSTER AND SELLING ITEM(S) YOU DON`T HAVE?

We been trading since 2003 (20 Years Now) and we always advises when placing any web based order for the first time that you phone the company to make sure the order has been processed ok. We send you a order confirmation via email and our contact details are always on hand if you still feel unsure. It's always great to have a chat with you so I can find out if we can help you further.

We never sell stock we don`t have and in the event we cannot locate the item in our warehouse we will always refund your money straight back to you and compensate you on your next order.

Customer(s) must be aware unfortunally they are bad websites out there and one individual has started up and closed four companies in a row, there are also afew other bad apples out there as well, we strive to do our best and why we have over 2,600+ followers on Facebook & also Twitter and good reviews too and 16,700 feedback on EBAY with 100% Feedback for your peace of mind (07/03/2023).

Is The Item Pictured On The Old Football Programme Site Of The Product/s Shown?

Now I know this sounds a bit silly but you would be very surprised how many Football Websites to save time on uploading a new picture`s they just use the same picture`s for the last item they have sold, we at Old Football Programmes spend the extra time making sure all products that are one off items also have there individual picture attached as well, so basically what you see is what you get and with our larger images you will be able to make correct purchasing decision every time. (07/03/2023)

WHEN I LOOK AT THE ITEMS ON THE WEBSITE ALOT OF PRODUCTS ARE OUT OF STOCK?

The reason there is alot of products are out of stock is because we will be providing match information as well so the site can not only be for buying but also as a point of reference as well for the Football fan so please bear in mind whilst it is under construction. (07/03/2023)

WHEN WILL ALL THE MATCH INFORMATION BE FINISHED?

This is ongoing process and as of 07/03/2023 we are still updating this but will take a long time still, Covid & one individual has slowed us down, we have already nearly completed every league match and cup game along with its results and we are currently adding goal score time including match attendances, referees and goal scored data and Red/Yellow cards and should be completed by the end of 2024/25 (hopefully) and maybe something more as this is for the Football Fans as we love Football as much as our customers, this is a labour of love and we have reinvested thousands of £`s and many thousands of hours and had a dedicated team to achieve my end goal/legacy. (07/03/2023)

WHEN I LOOK AT YOUR FOOTBALL SITE AND SOMETIMES SOME OF THE MATCH INFORMATION IS MISSING, IS THERE A WAY OF HELPING YOU FILL IN THE GAPS?

We try to provide as much information as we can regarding data as this is not just a site for selling but also as a reference but some data is hard to find to any help is welcolme and we will provide a discount off a purchase from the site or a small cash payment for your help, so it will pay to have your Football knowledge. (07/03/2023)